Legal
Refund & Cancellation Policy
Effective date: 17 August 2026
1. 30-day money-back guarantee
If you're not satisfied within the first 30 days of your initial subscription, contact us at hello@withlocalstandard.com and we'll refund your first payment. This applies to your first subscription period only.
2. After the first 30 days
Because our service includes ongoing work delivered each month, monthly payments after the guarantee period are non-refundable, except where required by law.
3. Cancellation — no minimum term
- There is no minimum term and no lock-in. The subscription runs month-to-month and you may cancel at any time.
- To cancel, email hello@withlocalstandard.com. Cancellation takes effect at the end of your current billing period; you won't be charged again after that, and you keep access through the period you've paid for.
- We don't provide partial-month refunds for the period in which you cancel (except the 30-day guarantee above).
4. What happens to your website when you cancel
Hosting and the live website end at the close of your final paid period. On request before that date we will provide an export of the content you gave us and the content we published for you — page text, images, blog posts and your review history — as files you can hand to another provider. Your Google Business Profile, domain and social accounts are registered in your name throughout and stay with you.
5. Failed payments
If a payment fails, we'll attempt to notify you and retry. Service may be paused or suspended until payment is resolved.
6. Contact
Billing questions: hello@withlocalstandard.com · +1 (469) 717-6376 · Local Standard LLC, 1940 Broadway, Ste 314C, Boulder, CO 80302, USA